Glorious LLC offers a 21-day refund window for unworn, unwashed fashion items purchased from glorious.sbs. Returns made after 21 days of delivery are ineligible for a refund or exchange.
To qualify for a refund, your item must:
- Be in original condition (unworn, unwashed, with tags attached).
- Include all original packaging and accessories (e.g., brand tags, care labels).
- Be accompanied by an order confirmation email or receipt.
Non-Refundable Items:
- Final-sale items marked “No Returns”.
- Customized or personalized clothing (e.g., embroidered pieces).
- Underwear, swimwear, and face masks for hygiene reasons.
- Accessories priced under $10 (unless defective).
Partial refunds may be granted for:
- Items with minor damage due to normal wear (not shipping-related).
- Returns received 22–30 days after delivery (refund amount based on condition).
- Missing original tags or packaging (deduction applied).
- Submit a Request: Email assist@glorious.sbs within 21 days of delivery, including your order number, product details, and reason for return.
- RA Number: We will issue a return authorization (RA) number within 1 business day.
- Ship Items To:
Glorious LLC
220 Indian Park Dr Apt 1907
Murfreesboro, TN 37128-8573
USA
- Inspection & Refund: Approved refunds are processed within 5–7 business days of receiving your return, credited to your original payment method.
- You are responsible for return shipping costs.
- We recommend using tracked shipping for items over $100—Glorious LLC is not liable for lost returns.
Report damaged or incorrect items within 48 hours of delivery via email. Include photos of the issue and we will arrange a replacement or full refund (shipping covered by us).
We only exchange items for the same product in a different size/color if:
- The item is defective or damaged upon arrival.
- Requested within 7 days of delivery.
- Email assist@glorious.sbs with your order details to initiate.
- Marked as Gift: You will receive a store credit via email once the return is processed.
- Not Marked as Gift: Refund is issued to the original purchaser, who will be notified of the return.
Items purchased at a discount (except during site-wide promotions) are final sale and ineligible for return.
Contact us at assist@glorious.sbs or (423) 589-1267 for return inquiries.
